Launching the electronic “return document” service for the Emirati traveler

The Ministry of Foreign Affairs and International Cooperation has launched an electronic “return document” service for the Emirati traveler, which enables the Emirati citizen who is outside the country to issue the document in less than 30 minutes, according to high security standards. This is in the interest of the Ministry to provide simplified digital proactive services, in line with the aspirations of customers to obtain the service from anywhere through its electronic platforms with ease and in accordance with the highest quality standards.
The ministry provides a “return document” service for UAE citizens in the event of damage, loss or expiration of the passport or for newborns. This new electronic service comes as a simplification of the emergency passport issuance service to reduce the processing time, which in some cases amounted to 3 days to only half an hour, in A first stage, to become an immediate service in the future.