Saudi Electricity Company launches Taysir initiative to deliver electricity to commercial establishments within 9 days

MediaIn / Riyadh 15 March 2018
SAUDI ELECTRICITY COMPANY (SAUDI ELECTRICITY) has launched an initiative to deliver electrical service to commercial establishments within nine days by registering on my site “balady.gov.sa” for facilities that require an electrical load of not more than 166 kVA, confirming that the initiative was in line with the vision of the Kingdom 2030 and in coordination with the “facilitation” committee for easier work procedures and better performance, and comes within the company’s plans to speed up and facilitate the procedures for the application of electric service to subscribers of all categories.
Eng. Mansoor bin Abdulrahman Al Qahtani, Executive Vice President, Distribution and Customer Services, Saudi Electricity, said that subscribers who wish to deliver electricity to their businesses can shorten the time and procedures by only two steps. The first is to notify the company of starting construction through the ” , So that the specialists will immediately implement the works of electrical wiring in advance within a period of time not exceeding seven days, and then the second step to pay the subscriber fees required for service, and notice the completion of the work of finishing the facility through the same site, to The company began in the meter installation and operation of electrical service in just two working days.
Al-Qahtani said that the new initiative, which was implemented by a team specialized in the executive committee to improve the performance of the private sector, “Taysir”, aims to support the various activities and businesses, especially that the period of establishment and finishing of the facility is exploited in the implementation of external extensions (extension) Within two days only, the meters and the electrical service shall be fully connected to the facility after notice of the completion of the finishing works and payment of the fees.
The company has confirmed that the development of customer services and digital transformation has achieved a positive growth in the level of services provided by the company, and the speed of dealing with them by specialists, in addition to a higher level of satisfaction of subscribers during the past period, pointing out that the conversion of all electrical services to electronic services contributed to more From follow-up and achievement and shorten the time and effort of the participants.
SAUDI ELECTRICITY has a range of modern electronic channels to facilitate and accelerate the process of communication with subscribers of all categories on any observations related to the electrical service; to save time and effort. The package includes the “Electricity Friend” service on Wattasab (0533991100), Twitter @alkahrabafriend), the care account for Twitter subscribers (@alkahrabacare), the subscriber service center via the unified dialing number (920001100), and the text messages through the unified number (500120) on all mobile networks in the Kingdom, (se.com.sa) and the application of electricity (ALKAHRABA) Z smart phones.