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Five government entities to enhance Abu Dhabi Airport’s quality of services

Media IN Abu Dhabi- 9th-06-2019 WAM

Abu Dhabi Airports, Etihad Airways, General Administration of Customs, the Federal Authority for Identity and Citizenship and Abu Dhabi Police today signed a Memorandum of Cooperation, MoC.

Abu Dhabi Airport will offer high-quality services to passengers covering various areas including customs declaration, baggage check-in and smart gates, among others after five government entities signed a cooperation agreement.

The Chairman of the Department of Transport, was present during the signing, Director-General of Abu Dhabi Police signed the MoC, along with Director-General of the General Administration of Customs,  Acting Director-General of Foreigners Affairs and Ports at the Federal Authority for Identity and Citizenship, Etihad Airways Chief Operating Officer, and Abu Dhabi Airports Chief Executive Officer.

One of the officials said in a statement that it is crucial for the stakeholders to cooperate and coordinate together to reach the integration of services that will consequently improve the development of the Emirate of Abu Dhabi in different fields. The signing is part of the efforts dedicated to enhance the traveling experience and represent the cooperation and integration of services offered in all facilities at the airport.

The memorandum aims to facilitate the traveling procedures and reduce the time required to complete traveling transactions. The MoC, based on best international practices and aviation standards, will see the five bodies partner together to improve airport operations’ efficiency, utilising key performance indicators to measure development outcomes.

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