Sharjah Economic Council confirms its latest trends in quality of services

Media in \Sharjah 07-04-2019
Sultan Abdullah Bin Hadh Al Suwaidi, Head of Sharjah Economic Development Department, affirmed that continuous development and keeping abreast of the latest global trends in service quality is at the core of the department’s strategy to develop the emirate’s economy through planning and delivering distinguished services using qualified human resources and advanced technology systems according to the highest quality standards. .
He added that Lloyd’s Register’s recommendation to upgrade to the ISO 9001: 2015 quality certification granted to the department came after reviewing ISO departments’ management of risks, institutional context and quality policy of the new standard, which is in line with the department’s objectives in achieving sustainable economic development and quality. In practices.
He added that this achievement is another achievement added to the success of the department. The department has completed its 16-year review since it received this standard, which reflects its commitment to excellence in serving all customers according to international best practices and in the spirit of His Highness Sheikh Dr. Sultan Bin Mohammed Al Qassimi, Member of the Supreme Council and Ruler of Sharjah, who emphasizes the continuous innovation and development of services and providing them to customers through multiple intelligent channels.
He pointed out that the Department is keen to spread the culture of quality among employees and to inform them of all the latest trends in the field of quality and organizational excellence in the belief in the vital role of the team in serving customers in the best possible manner and the link of quality of services with institutional performance and achievement of strategic objectives.
The Department of Economic Development (DED) successfully passed the ISO 9001: 2015 quality management system to the new version of Lloyd’s Register Quality Assurance International, within the framework of economic visions, development plans, economic studies, sector performance statistics, registration services, licensing of economic activities, legal services and services. Supervision and protection of trade and promotion of trade, industry and investment in the Emirate of Sharjah.