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Digital transformation through the use Block Qin and Artificial Intelligence will enhance passenger experience at airports

30-04-2019 Media in\ Dubai
Airport technology experts at the International Airport Leaders Forum, held in conjunction with the 19th Airport Expo, said technology has made airport travelers’ lives much easier. The digital transformation through the use of Block Qin and Artificial Intelligence will offer more in terms of enhancing the passenger experience and elevating it to the next level.
Deogenes Papiomitis, commercial aviation director at Frost & Sullivan, spoke in his keynote speech at the forum on digital airport transformation and highlighted the journey of a non-digital airport to digital airport space.

“Digital transformation is the most important program operated at an airport, led by information technology and operations,” Papiomitis said, adding that airports, through digital transformation, are strengthening their business models as well as enhancing passenger experience.

“The digital transition means different things for different people for some airports, it’s all about technology and information technology, and for others it’s transforming the business model completely,” Papiomitis said.

He said that the movement will double over the next 20 years and most airports do not have the capacity to deal with this growth, so technology is the best option to increase capacity.

The theme “Top Level Artificial Intelligence and the Qin Block in Aviation” was another topic of discussion by technology experts at the International Airport Leaders Forum, where they highlighted that in addition to making transactions safe, Block Qin has a wide range of applications in the aviation industry … Qin Aviation is able to facilitate many functions such as securing passenger data, managing airport inventories and encrypting vital flight operations.

“People need to understand Block Qin to see how they can apply it,” said Nikiforos Chatsopoulos, global aviation practices leader at IBM’s Merit Center. “Block Qin and artificial intelligence will revolutionize the entire process in the airport ecosystem. Where many stakeholders work together.

Another discussion focused on retail revenue at airports where revenues from non-aviation operations continue to be a vital component of airport net income. This revenue source tends to generate higher margins while providing airports with more sources of income diversification that then operate as a reserve During periods of economic contraction.

Dubai Duty Free started its operations 35 years ago with a mission statement to provide first class services to passengers who use the airport and promote Dubai and Dubai Airport itself. Over the past 35 years, the free market has developed the business, said Ramesh Siddambi, Chief Operating Officer of Dubai Duty Free. From $ 20 million in 1984 to $ 2 billion. “

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